Subscription Terms
Last Updated: 10/22/2026
These Subscription Terms apply when a funeral home (“Customer,” “you”) subscribes to the RitePath Platform online, through the Platform’s subscription page and checkout, instead of signing an order form with RitePath Corp. (“RitePath,” “we,” or “us”). They are part of, and are governed by, the Terms of Use. If you have signed an order form with RitePath, the order form controls where it differs from these Subscription Terms.
By ticking the box at checkout and completing your purchase, you agree to these Subscription Terms for your funeral home and confirm that you are authorized to do so.
1. Plans, Add-ons and Fees
Your subscription includes the plan, add-ons and number of locations you choose at checkout. Fees are charged per location for each billing period, at the prices shown at checkout. Prices are in US dollars and do not include taxes, which are added where required.
2. Billing and Automatic Renewal
Your subscription starts when your first payment succeeds. It renews automatically at the end of each billing period, monthly or yearly as chosen at checkout, for another period of the same length, unless it is cancelled as described in section 5.
You authorize RitePath and its payment processor to charge the payment method on file for each billing period, and for any other fees due under these Subscription Terms, until your subscription ends. You agree to keep a valid payment method on file.
3. Usage-Based Charges
Some services are charged by use, in addition to your plan fees:
- Text messages: each plan includes a number of text messages each month. Messages above that number are charged at the rate shown on the subscription page (currently $0.20 per message segment) and billed on your next invoice. A long message, or one with emoji, may count as two or more segments.
- AI credits: some AI features use prepaid credits that are bought separately. Credits are used up as those features are used, and they are non-refundable.
4. Plan Changes
You can change your plan, add-ons or locations in the Platform. A change takes effect when you make it, and the charge for the current billing period is adjusted for the change. Features that are not part of your new plan stop when the change takes effect.
5. Cancellation
You can cancel your subscription at any time in the Platform. Cancellations take effect after the current subscription term ends. You keep your plan until then, and no renewal charges are made after that.
Fees already paid are non-refundable, including for any unused part of a billing period, except where the law requires otherwise.
6. Payment Adjustments and Promotions
RitePath may, at its discretion, postpone, reduce, waive or credit any fee, or offer a discount or promotion, such as a one-time discount on a future bill. A discount applies only as described when it is offered. Doing so does not waive our right to charge the full fees later.
7. Price Changes
We may change our prices. We will notify you at least 30 days before a price increase applies to your subscription, and the new price applies from your first billing period after that notice. If you do not agree, you may cancel before the new price applies.
8. Failed Payments
If a payment fails, we may retry the charge and ask you to update your payment method. If an amount remains unpaid, we may suspend paid features or your account until it is paid.
9. Billing Questions
If you think a charge is wrong, please contact us before disputing it with your bank or card issuer, so we can look into it and correct it.
10. Changes to These Subscription Terms
We may update these Subscription Terms. Changes apply from your next billing period after we post them or notify you. Continuing your subscription after that means you accept the changes.
11. Contact
Questions about your subscription or a charge can be sent to RitePath at the contact details in the Terms of Use.